At TOB Shoes, your privacy matters. We only collect information needed to process your order and improve your shopping experience.

1. Information We Collect

  • Name, address, email, and phone number (for delivery + communication).
  • Payment details (processed securely through third-party payment providers — we never see or store full card data).

2. How We Use Your Data

  • To process and deliver your order.
  • To contact you about your purchase (confirmation, tracking, returns).
  • To send occasional updates or offers (only if you opt in).

3. Sharing Your Data

  • We never sell your data.
  • We only share information with trusted partners like couriers (Royal Mail) and payment processors (e.g., Stripe, PayPal) to fulfil your order.

4. Data Security

  • Your data is stored securely and only for as long as needed for legal and accounting purposes.
  • Our site uses SSL encryption to protect your information.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications at any time.

6. Contact

For privacy-related queries, email us at help@tobshoes.co.uk